Studio Manager

Role Description

About the Role 

This is a varied and dynamic role with wide ranging responsibilities. The ideal candidate will be highly organised, self-motivated, approachable and helpful. Able to quickly establish relationships with others, be calm and conduct themselves professionally at all times. They will work using their initiative and apply a ‘hands on’ approach to tasks. A team worker who will bring enthusiasm, ambition and a collaborative mindset to the role. You will be directly reporting to the Directors.

You are;

·       Present in the studio 5 days per week

·       A positive person with a solutions-oriented mindset and excellent problem solving skills

·       Efficient and proactive

·       A good communicator

·       Self-driven with great initiative

·       Highly organised with strong prioritisation skills, you have an ability to drive work to conclusions and deliver to deadlines

·       A team player

·       Comfortable and confident in Mac OS/Windows operating systems and Office 365

·       Someone who has at least 5 years’ experience in a similar role, this will be your second or third position as a Studio Manager, Personal Assistant or similar office administrative role

·       Able to maintain the highest level of confidentiality, diplomacy, and professionalism

·       Confident and able to represent the business to a high standard

·       Fluent in written and spoken English

·       Interested in design and the creative industries

You will be responsible for;

Office Management

·       Managing all IT, software and telecoms across business and working closely with our external IT consultant

·       Managing all elements of the building maintenance, including the utilities, cleaning, insurance and security

·       Being the main key holder listed for studio, managing all other key holders

·       Supporting the team with general studio administration e.g .post and deliveries, stationary, keeping the studio clean and tidy

·       Keeping the team accountable in regards to library, samples and sample movement

·       The general day to day management of the studio; making sure we have fruit, flowers, kitchen basics and ensuring it always looks presentable

·       Meeting and greeting all visitors, serving refreshments or lunch

·       Contribute to Monday team meeting, ensuring the everyone is briefed on key events that week

·       Organising all company travel

·       Answering the studio phone

·       Supporting the Operations Manager with organising team socials e.g., last Thursday of month team presentations and Christmas party

·       Organise CPDs and supplier visits

·       Managing office costs effectively

·       Managing the company database of suppliers with the designers

·       Supporting the Senior Management team in promoting a positive and supportive work environment and company

·       Ensuring the company continues to be environmentally conscious across all aspects of the business and be proactive in seeking new ways in doing so

·       Managing the company’s Health & Safety policy and fire risk assessment, ensuring these are reviewed and acted upon

HR

·       Providing advice to employees on company benefits and entitlements, including the company pension scheme and health insurance

·       Supporting the Operations Manager with the Company Handbook, updating all policies and procedures as and when necessary

·       Managing the on-boarding process for all new employees and consultants, administer all documentation for new joiners and current employees

·       Managing the company’s health insurance policy

·       Coordinate the mid- year/bi-annual employee review meetings

·       Supporting the Directors and Operations Manager on upkeep/maintenance of our HR system

·       Overseeing Interns with the support of Senior Management

·       Hiring Interns

Executive Assistant to Directors

·       Manage Directors’ calendar and diary

·       Managing and preparing complex travel itineraries, e.g., Milan Saloni

·       Assisting in any organising/admin tasks associated with marketing

·       Conducting research

·       Ad hoc tasks